At Tarun Goyal Classes, we aim to provide a smooth and reliable delivery experience for all physical book orders placed through our website.Please note that this Shipping Policy applies to physical books only. eBooks are delivered digitally and are covered under our eBook Access Policy.
1. Shipping Availability
We currently ship physical books to addresses within India.
Please ensure that your shipping address, phone number, and other delivery details are entered correctly during checkout.
2. Order Processing
Orders are generally processed after successful payment confirmation.
Orders may require reasonable processing time before being handed over to the delivery partner. Processing time may vary depending on product availability, order volume, weekends, and public holidays.
3. Delivery Time
Estimated delivery time may vary depending on your location and the shipping service available for your address.
Delivery may generally take approximately 3–7 business days after the order has been dispatched.
Remote locations or unforeseen circumstances may require additional delivery time.
4. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before you complete your order.
Shipping charges may vary depending on the delivery location, order size, or other applicable factors.
5. Order Tracking
Once your order has been dispatched, tracking information may be provided through the contact details associated with your order.
You can use the provided tracking information to follow the progress of your shipment.
6. Incorrect or Incomplete Address
Customers are responsible for providing an accurate and complete delivery address.
Tarun Goyal Classes will not be responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated address information provided by the customer.
Additional shipping charges may apply if an order needs to be re-shipped due to an incorrect address.
7. Delayed Delivery
Although we make reasonable efforts to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including:
- Weather conditions
- Transportation delays
- Natural events
- Local restrictions
- Delivery partner delays
- Public holidays
- Other unforeseen circumstances
We appreciate your patience in such situations.
8. Damaged Package
If you receive a package that appears damaged during delivery, please contact us as soon as possible with your order details and supporting photographs.
We will review the issue and assist you according to our applicable Return & Refund Policy.
9. eBook Delivery
eBooks are not physically shipped.
After successful purchase and payment confirmation, eligible eBooks are made available through your registered account for online access.
10. Contact Us
For any shipping-related questions or assistance, please contact us:
Tarun Goyal Classes
Email: tarungoyalclasses@gmail.com
